The first two times I used this taxi service, I had no problems. The third time; however, I waited forty minutes, and when I called for a time estimate, I was told the call had been cancelled. I said I needed the taxi, and maybe the driver went to the wrong address. At this point I was still willing to use this company.
The dispatcher mentioned my location (getting the cross-street incorrect) and said that someone had come out of the house and cancelled the taxi. I exclaimed that I had been wating outside the whole time - and what do I have to do to get a taxi - call another service? She said "I guess you do, I guess you do."
Either the driver or dispatcher is lying - or they can't keep their orders straight. I can understand a mistake, it happens. But to be disregarded in so unprofessional a manner - in effect being called a lier - has got me boiling.
Instead of calling another taxi - I'm renting a car. Avoid this company if you can.